Who we are
We are RoCo Relief LLC (also doing business as just “RoCo Relief”). We are a North Carolina registered limited liability corporation (LLC) and a registered 501(c)3.
Our website address is: https://www.RoCoRelief.org.
What information do we collect?
We collect information from you when you subscribe to our mailing list, request information, or contact us via the website. When subscribing or contacting us, you may be asked to enter your: name, e-mail address and/or phone number. You may, however, visit our site anonymously and not provide any of this information.
We also log information from visitors to the website that include the users IP address.
How do we use this information?
Any of the information we collect from you may be used in one of the following ways:
- To send periodic emails with updates about RoCo Relief, the communities we serve, or the content that we publish.
- Send you information, respond to inquiries, and/or other requests or questions.
- Log usage activity on the website.
How long do we retain this information?
Information is typically retained as long as it is needed to meet its need but it may be retained indefinitely. Server logs are typically kept for about 30 days or as required to comply to law enforcement or legal requirements but may also be retained indefinitely.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter or submit your personal information.
All supplied information is only accessed by those authorized with special access rights to our systems and are required to keep the information confidential. All access to data is password protected using strong password requirements. Furthermore, we actually manage our own servers and don’t subcontract this out to another company.
Do we use cookies?
Cookies are used on our website by us (RoCo Relief) and for analytics via Google Analytics.
For more information about the third-party cookies used on RoCo Relief, please visit the following sites:
Do we disclose any information to outside parties?
No. We do not sell, trade, or otherwise transfer to outside parties personally identifiable information that is provided to RoCo Relief. This does not include trusted third parties who assist us in operating our website or conducting our business so long as those parties agree to keep this information confidential. We may also release your information when necessary to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. Additionally, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
We may include links to third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not knowingly collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 18 years old or older.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Your Consent
The use of our website is optional and by using our site you consent to our websites privacy policy.
Phones and Texting
RoCo Relief, as an organizational policy, does not participate in any unsolicited sales or marketing via text messaging. If you prefer to contact us via text messaging you are more than welcome to send us a text. Texting us will imply that we have your consent to respond to you via text. If, for any reason, you don’t want us to text you anymore just let us know and we will stop.
Europe’s General Data Protection Regulation (GDPR)
Users from within the European Union who wish to access the data collected by RoCo Relief, exercise the right to “be forgotten”, or just ask us a question about our privacy policy can Contact Us for assistance. We will gladly assist with your request.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will update the Privacy Policy modification date below.
This policy was last modified on 10/09/2024
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
RoCo Relief
138 Park Square Circle
Forest City, NC 28043